DELIVERY

In addition to this, you need to know more about it. - We offer delivery anywhere in the world, directly to your home, office, etc. Unfortunately, we do not yet offer relay point deliveries. A tracking number will be emailed to you on the night of shipment.

- In mainland France, delivery times are 5 working days from the shipment of your order (excluding pre-order models).

- In the rest of the world, delivery times are 6 to 7 working days from the shipment of your order (excluding pre-order models).

- Unreceived packages are returned to our showroom. We will reimburse your order, without the delivery costs which will remain at your expense.

- The processing of certain orders may suffer a slight delay during very active periods or the launch of new collections.

- It is also possible to collect your order in our Parisian showroom at 33 rue de .... without adding delivery costs.

In addition to this, you need to know more about it.

SHIPPING COST

- The delivery costs differ according to your country and according to the total weight of your order.

- As an indication, the shipping costs for a bag amount to 9 € for a delivery in France, 15 € (or 20 USD in the event of an order on our English site) for a delivery in another country of the Union European, and 20 € (or 25 USD for an order placed on our English site) for any other destination.

- I Customs charges may be applied by the customs of the country of delivery. Their amount may vary depending on the country in question.

In addition to this, you need to know more about it.

RETURNS

- If you want to make a return, please contact us by e-mail: contact@paulbertinparis.com in order to send you a return label.

- You have a period of 15 days after receipt of your order to make a return.

- Shipping costs remain the responsibility of the customer.

- You can return your bag directly to our Parisian showroom (note that the bag must not have been worn).